😊 Delivery Times

• Netherlands, Belgium: 7–12 business days
• Rest of Europe: 10–15 business days
• Worldwide: 12–18 business days

Orders are processed within 1–2 business days. You'll receive a tracking number by email once your order has shipped.

💳 Shipping Costs

• Under €50: €4.99 flat rate
• Over €50: Free shipping

🔄 Returns & Exchanges

Not in love with your order? No worries — we accept returns within 30 days of delivery.

• Items must be unworn, unwashed, and in original condition
• Email us at lumae.support@gmail.com with your order number
• We'll send you return instructions within 24 hours
• Refunds are processed within 5–7 business days

❓ Questions?

Reach out anytime at lumae.support@gmail.com — we typically reply within 24 hours. You can also check our FAQ page for quick answers.